It keeps printing the same label

Modified on Tue, 11 May, 2021 at 11:35 PM

When Aobio doesn't believe a label has been printed correctly, it will attempt to re-print it. 


If this keeps happening, it is most likely because Aobio hasn't learned your label's properties. This is usually followed by a blinking red light. 


1) Please turn Aobio off using the black switch behind the printer and turn it back on. This clears any pending print jobs. 


2) Ensure you have several labels available behind Aobio and one label loaded for Aobio to print. 


3) Please press and hold the top button until you hear a beep, then let go. This starts the automatic label identification and you should see your label moving back and forth and stopping at the correct tear-off point. 


4) When you see a green light, try your print and it should print perfectly moving forward. 

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